Depositing funds to your account is only possible through the payment services available on the site.
Depositing in RUB: Visa/MasterCard debit cards issued by Russian banks, Payment orders.
Depositing in USD: Wire Transfer, Epay.
To withdraw funds you have to add or update bank details in your "Withdraw Accounts" page. For each withdrawal method you may add multiple options (for example you may add 2 bank issued debit cards).
Withdrawal requests are processed within 24 hours. Funds transfer to your bank debit card may take up to 5 business days while your digital wallets are processed online in real time.
Minimum withdrawal sum is 100 RUB and the maximum withdrawal sum is set individually per each withdrawal method and is displayed on the withdrawal page.
Funds withdrawal is only possible through the payment services available on the site.
Withdrawals from RUB account: Visa/MasterCard, Yandex.Money, Webmoney RUR.
Withdrawals from USD account: Wire Transfer, Epay.
Simex cross chain recovery policy is that we will only attempt to recover deposits that exceed $5000 at the time of deposit, within 7 days of the deposit and will charge a 0.1 BTC for this recovery. Recovering coins crosschain is an inherently dangerous and time consuming process. Not all deposits can be recovered and the time frame of recovery is at our discretion.
This policy DOES NOT apply to deposits with incorrect or missing memos on currencies such as CryptoNote, NXT, BitShares, Ripple, STEEM, or any others that rely on a message/memo/tag for crediting deposits. Nor does it apply to ETH tokens sent to other addresses on the ETH network. These will be recovered in a time frame of our discretion.
This policy DOES apply to any deposits sent to an address of another coin on another network. This includes but is not limited to:
Note: We WILL NOT recover coins or tokens we do not support. Nor will we recover funds that were distributed as part of an ICO.
Crosschain - A deposit of one coin to a different coins address is considered a crosschain deposit